Youngsville, North Carolina
Not resolved

They had originally told us that picking the trailer up on a weekend would t be a problem then when we said we would be down the following Saturday they said it would be a $50 charge... The big deal is my husband is in the military and would have to take leave in order to avoid the $59 charge which wasn't mentioned before placing be deposit....

Then when had an associate double check she said yes it would still be $50 for a weekend pick up... You know it's one thing for a "company" to not be opened on the weekend but for that not to have been said initaially and told it wasn't a problem is an issue...

Yeah they're cheaper than most companies but as far as customer service they're not about it only about that all mighty dollar... just sad to be treated like ***...

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Gatortail Trailers. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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