I ordered an enclosed trailer on 1/17/2014 from Rick Wolfe at Gatortail Trailers.I gave him a credit card deposit and was told the trailer would be ready in 2 to 3 weeks.
2 to 3 weeks went to 5 to6 weeks. then at aprox 8 weeks I drove an hour and a half to pickup the trailer and it was the wrong size. I ordered a 7ft Height and they built a 6ft.. I drove another hour and a half home.
Rick assured me a refund. Obviously was not going to re-order from them.
Well over a year later I have not received my deposit.These guys are crooks.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $300. This person is overall dissatisfied with Gatortail Trailers. The most disappointing about enclosed trailer at Gatortail Trailers was customer service , but reviewer liked product. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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